Appointments

Comprehensive care by caring physicians
in a comfortable environment .

We are Family Physicians trained to manage a wide variety of medical conditions including but not limited to: general medicine, women's health, infant and child care, sports injuries, mental health, addictions, chronic diseases, geriatrics and some surgical procedures.  We coordinate consultations with specialist colleagues for more difficult problems.  Under certain circumstances we will see you in your home.  We provide comprehensive and continuous care to our patients in a friendly, respectful and comfortable office environment.  We keep your electronic medical record secure, encrypted and backed up remotely.  Our team of physicians, registered nurse and medical office assistants aim to provide you with exceptional primary health care. 

We are grateful to have locum and casual physicians who provide excellent care during times when the regular physicians are not available. This means that most times our patients can avoid going to an urgent care clinic. Call the office early in the day to secure a same day appointment reserved for those urgent problems that just can't wait. 

We are proud to be part of the Victoria Primary Care Network. To help in your care your physician may refer you to a Social Worker, a Mental Health Consultant, or a Clinical Pharmacist, or an Indigenous Wellness Consultant. Team Based Care means you get the care you need from the right person at the right time.

After Hours Care

Our physicians belong to an "on call" group of family physicians who cover calls for each other during evenings, weekends and on holidays. You can contact the physician on call by calling the office and listening to our after hours message and follow the prompts. Please have your BC Care Card number ready to give to the physician.

Try HealthLink BC at 8-1-1to speak to a nurse 24 hours a day.

Of course, if it is an emergency dial 9-1-1!

Privacy policy

Phone

(250) 477-7100

Location

200-3994 Shelbourne Street
Victoria, BC
V8N 3E2

Hours

M-F 8-5

Phones are answered

9-12:00, 1:30-4:00

Friday phones until 3:30

Services offered at our clinic

Services covered by BC Medical SErvices plan

With a valid MSP card the following visits and treatments are covered without any charge to you:

Urgent or same day consultation with Nurse or Doctor
Office Visit - unlimited
Phone or Video Visit - unlimited
Physical Examination necessary to diagnose or monitor health conditions - unlimited
Brief Supportive Counselling in person or by phone/video - unlimited
Prescription Refills by Phone - less than 6 months since you reviewed with your doctor.
Pap Test
IUD Insertion (IUD purchased at pharmacy in advance)
Immunizations covered under the Medical Services Plan (Influenza, Childhood Vaccines, Vaccines for specific populations)
Wart treatments with Liquid Nitrogen for persons under age 18 years of age
Excision or Biopsy of concerning lesions of the body (medically necessary)

Application for the Disability Tax Credit (form T2201) - Revenue Canada.

This government form is 16 pages long and is a legal attestation that documents your impairment resulting from a medical condition. Eligibility is not based on a specific diagnosis. It does not relate to your ability to work or engage in recreational activities. The degree of disability required for this Tax Credit is "a severe and prolonged impairment in physical or mental functions resulting in a marked restriction."

The credit can be backdated to the year in which the impairment began to severely affect you. Application will not guarantee eligibility.

Step 1. Navigate to the Disability Alliance of BC Website https://disabilityalliancebc.org/dtc-app/ Complete the Disability Tax Credit Tool where you will answer some questions to get a better sense of your eligibility and your restrictions. The tool will compile your responses into a document for you to download, print, or email.

Step 2. Please email your response document to reception@updocs with "Physician Information for DTC" in the subject line.

Step 3. Our assistant will put the document in your chart with a message to your physician with the request. Due to physician workload, it may take up to 12-16 weeks to complete. Once your physician has completed your Disability Tax Credit Certificate you will be provided it in either print or PDF format (your choice).

Step 4. Payment to your physician for completion is accepted at our office by credit, debit or cheque. If you have a severe financial barrier please speak to your physician. Incremental payment plans or deferred payment until your tax credit is received may be available.